The Connected Digital Health Industry

Technology is not necessarily new in healthcare. The technology wave has hit healthcare since the 1950s-the 1st IT adoption in healthcare was payers and other industry stakeholders began using IT to process vast amounts of statistical data.

In the 1970s, the 2nd wave of IT adoption hits healthcare where IT helped integrate different parts of core business processes within individual organisations, and it supported business-to-business processes. Since the 2000s, the 3rd wave of IT adoption hits healthcare, which includes full digitisation of their entire enterprise, including digital products, channels, and processes, as well as advanced analytics that enable entirely new operating models. However, healthcare struggled to successfully manage the myriad stakeholders, regulations, and privacy concerns required to build a fully integrated healthcare IT system. This is partly because the first and second wave of IT adoption focused more on processes and less on patient needs.